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  })();</description><title>Oh, hey there.</title><generator>Tumblr (3.0; @topshelph)</generator><link>http://topshelph.tumblr.com/</link><item><title>Foursquare Delivers a Decisive Blow to Stalkers </title><description>&lt;p&gt;This week foursquare announced API changes to eliminate privacy concerns and creepy stalker apps like Girls Around Me. So, what are they changing? Foursquare is removing the ability for users to see people (even those not on their friends list) who are checked in to a venue without being checked in to the same venue themselves. Akshay Patil (foursquare API evangelist) explains it further: “much like how the users could see each other by looking around in real life.” Users will still be able to see friend check-ins regardless of whether they’re checked in to the same venue or not.&lt;/p&gt;
&lt;p&gt;Creepy apps like Girls Around Me (which got a lot of buzz in March) leverage foursquare data to display a list of people (strangers) who are checked in nearby filtered by gender. The API change will essentially render these apps worthless because users will only be able to see their friends.&lt;/p&gt;
&lt;p&gt;&lt;img alt="" class="alignnone size-full wp-image-8638" height="309" src="http://socialmediagroup.com/new/wp-content/uploads/GAM_shot.png" title="GAM_shot" width="520"/&gt;&lt;/p&gt;
&lt;p&gt;On the flipside, eliminating this data also affects the less-creepy apps like &lt;a href="http://www.sonar.me/"&gt;Sonar&lt;/a&gt; or &lt;a href="http://ban.jo/"&gt;Banjo&lt;/a&gt; that connect strangers based on location, particular interests or mutual friends. Sonar leverages data from multiple networks including foursquare, Twitter, LinkedIn and Facebook to suggest people nearby you should connect with, based on interests and/or mutual friends.&lt;/p&gt;
&lt;p&gt;&lt;img alt="" class="alignnone size-full wp-image-8640" height="378" src="http://socialmediagroup.com/new/wp-content/uploads/sonar_grab.png" title="sonar_grab" width="519"/&gt;&lt;/p&gt;
&lt;p&gt;Banjo uses data from Twitter, foursquare, Instagram and others to display where people are and what they’re saying or doing based on check-ins or tweets, not interests.&lt;/p&gt;
&lt;p&gt;&lt;a href="http://mashable.com/2012/03/20/social-networks-to-watch/#545494-Banjo"&gt;&lt;img alt="" class="alignnone size-full wp-image-8641" height="374" src="http://socialmediagroup.com/new/wp-content/uploads/banjo_grab.png" title="banjo_grab" width="517"/&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The foursquare API change will be implemented in June to allow time for the less-creepy app developers to make some changes. The negative impact will be low for these developers, considering many of them use multiple platforms and are not 100% reliant on foursquare for data.&lt;/p&gt;
&lt;p&gt;I am a big fan of foursquare and consider it a safe service when used properly. This change will make it easier for the cautious non-users to convert and give the application a try.&lt;/p&gt;
&lt;p&gt;&lt;em&gt;What do you think? Does this make you feel more secure about sharing your location? Does this make you want to give foursquare a try if you haven’t already?&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;br/&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;*Blog originally posted on SMG&amp;#8217;s site here: &lt;/em&gt;&lt;em&gt;&lt;a href="http://socialmediagroup.com/2012/05/11/foursquare-delivers-decisive-blow-stalkers/"&gt;http://socialmediagroup.com/2012/05/11/foursquare-delivers-decisive-blow-stalkers/&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</description><link>http://topshelph.tumblr.com/post/22845470838</link><guid>http://topshelph.tumblr.com/post/22845470838</guid><pubDate>Fri, 11 May 2012 12:32:03 -0400</pubDate><category>foursquare</category><category>foursquare api</category><category>api</category><category>security</category><category>banjo</category><category>sonar</category><category>girls around me</category></item><item><title>Happy Foursquare Day (Be There and Be Square!)</title><description>&lt;p&gt;Social media enthusiasts are gathering worldwide today to celebrate the third annual Foursquare Day.  Foursquare Day is held every year on April 16&lt;sup&gt;th&lt;/sup&gt; (i.e., 4/16) and was started as a grass roots event in 2010 by Tampa Bay fans of the popular location-based app, foursquare. The event quickly spread to communities all over the world.&lt;/p&gt;
&lt;p&gt;I am a self-proclaimed &lt;a href="http://socialmediagroup.com/2012/02/09/karly-im-addict/"&gt;social media addict&lt;/a&gt;, and have been on the organizing committee of Foursquare Day Toronto (#4sqdayYYZ) since 2010.  Last year was a huge success worldwide for 4sqDay with 3,073, 635 check-ins, 781 parties and 19 real city mayors who issued proclamations.&lt;/p&gt;
&lt;p&gt;&lt;img alt="4sqDay 2011 By The Numbers" class="aligncenter" height="1128" src="http://aboutfoursquare.com/wp-content/uploads/2011/05/4sqDay-Infographic-646.jpg" width="528"/&gt;&lt;/p&gt;
&lt;p&gt;Last year, our Toronto organizing team was proud to make Toronto one of the top ten cities worldwide for check-ins/attendees with about 150-200 attendees throughout the night. We’re hoping to exceed our numbers this year. (Check out the recap video below)&lt;/p&gt;
&lt;p&gt;For those of you in the Toronto area, you’re invited to join us at 6 p.m. this evening at The Pilot Tavern at 22 Cumberland Street in Yorkville. &lt;a href="http://www.natandmarie.com"&gt;Nat &amp;amp; Marie&lt;/a&gt;, Toronto&amp;#8217;s sassiest sweethearts to take a byte outta’ the world wide web, will host the event. Sponsors of the event have provided multiple giveaways, including prize packs from Fairmont Royal York hotel, Jugnoo, iSkin and ContactMonkey. &lt;a href="http://www.creemoresprings.com/"&gt;Creemore Springs Brewery&lt;/a&gt; has also been a huge support through securing the event venue and providing additional hospitality highlights.&lt;/p&gt;
&lt;p&gt;Be there and be square! *&lt;strong&gt;insert cheesey music&lt;/strong&gt;*&lt;/p&gt;</description><link>http://topshelph.tumblr.com/post/22794051656</link><guid>http://topshelph.tumblr.com/post/22794051656</guid><pubDate>Mon, 16 Apr 2012 16:15:00 -0400</pubDate><category>foursquare</category><category>foursquare day</category><category>4sqday</category><category>foursquare day toronto</category><category>4sqdayyyz</category></item><item><title>SXSW FOMO No Mo'</title><description>&lt;p&gt;After years of envious tweets and serious SXSWi &lt;a href="http://psychcentral.com/blog/archives/2011/04/14/fomo-addiction-the-fear-of-missing-out/"&gt;FOMO&lt;/a&gt;, I finally made it. 2012 was my year! I scoured the schedule for days before stepping on the plane to Austin, eagerly added every single nerdy Foursquare meet-up/event to my calendar and created a ‘how-to’ list for each SXSW/Austin-specific Foursquare badge. (I do that with every new city I visit. #nerdalert)&lt;/p&gt;
&lt;p&gt;After Day One was complete, I was somewhat disappointed.&lt;/p&gt;
&lt;p&gt;I think at one point I was certainly the SXSWi target audience, but 2012 was all about mass appeal, big companies and bigger sponsors. Opinion: SXSWi is no longer a hotbed for cutting edge new ideas or a small group of big thinkers. It’s a huge group of people looking to learn more (just like so many other marketing/interactive conferences.)&lt;/p&gt;
&lt;p&gt;SXSWi 2012 was bigger than ever. According &lt;a href="http://www.austin360.com/blogs/content/shared-gen/blogs/austin/digitalsavant/entries/2012/03/13/sxsw_interactiv_30.html"&gt;Austin360&lt;/a&gt; the festival said its official paid attendance count for 2012 was 24,569, up from &lt;a href="http://www.austin360.com/blogs/content/shared-gen/blogs/austin/digitalsavant/entries/2011/03/15/sxsw_interactiv_23.html"&gt;19,364 in 2011&lt;/a&gt; (nearly 27%) and &lt;a href="http://www.statesman.com/blogs/content/shared-gen/blogs/austin/digitalsavant/entries/2010/03/17/confirmed_sxsw.html"&gt;14,251 in 2010&lt;/a&gt;. (This isn’t surprising considering the over-crowded halls at the Austin Convention Center and the 3.5+ hour wait in line to pick up my badge.)&lt;/p&gt;
&lt;p&gt;Pros:&lt;br/&gt;&lt;a href="http://www.zephoria.org/thoughts/"&gt;danah boyd’s&lt;/a&gt; talk on &lt;a href="http://www.youtube.com/watch?v=iKVmLGmAiUY"&gt;The Power of Fear in Networked Publics&lt;/a&gt; was thought-provoking and inspiring.&lt;br/&gt; Hearing Pinterest’s CoFounder &lt;a href="http://schedule.sxsw.com/2012/events/event_IAP992413"&gt;Ben Silbermann talk&lt;/a&gt; about his vision for the platform and plans for the future was quite interesting.&lt;/p&gt;
&lt;p&gt;Cons:&lt;br/&gt; None of the sessions I attended that directly related to my day-to-day work provided new insights or takeaways. I had no “Eureka!” moments, no inspiring “I can’t wait to try that!” moments, not even an “Oops, I’m doing it wrong” moment.&lt;/p&gt;
&lt;p&gt;Maybe I missed out on the really valuable sessions. At any given time, there were three or four sessions that I wanted to attend and had to choose but one. Maybe I chose wrong.&lt;/p&gt;
&lt;p&gt;I have a friend who found great value in the mentor sessions and networking events and friends who had a blast at the parties. (Something that was lost on me because I’m sorta lame and need my sleep.)&lt;/p&gt;
&lt;p&gt;Verdict: I’m not sure I’ll go back. If I do attend a future SXSWi, I think I will focus on networking, mentor sessions and the big talks/keynotes. I may not come away with huge learnings that apply to my field, but I’ll likely end up with some valuable new connections and perhaps a touch more inspiration than this year.&lt;/p&gt;</description><link>http://topshelph.tumblr.com/post/19797156509</link><guid>http://topshelph.tumblr.com/post/19797156509</guid><pubDate>Fri, 23 Mar 2012 17:15:46 -0400</pubDate><category>sxsw</category><category>sxswi</category><category>fomo</category><category>danah boyd</category><category>pinterest</category><category>opinion</category></item><item><title>My Name is Karly and I'm an Addict</title><description>&lt;p&gt;&lt;strong&gt;ad·dic·tion&lt;/strong&gt;/əˈdikSHən/&lt;/p&gt;
&lt;p&gt;&lt;em&gt;Noun: The fact or condition of being addicted to a particular substance, thing, or activity.&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;While standing in line to order the first coffee of the day, I check in on Foursquare then peruse my Twitter feed and Facebook notifications. The order is in and as I wait for my morning fuel to arrive I go back to Foursquare, Facebook and Twitter to see what’s new. Seriously.&lt;/p&gt;
&lt;p&gt;According to a recent study led by Wilhelm Hofmann of University of Chicago’s Booth Business School, Tweeting and checking emails is a much harder addiction to give up than cigarettes or alcohol. The study was looking to measure how well people could resist their desires and, as turns out, it’s a lot easier to pass up that second glass of red in order to keep your hands free to send a status update.&lt;/p&gt;
&lt;p&gt;&lt;a href="http://socialmediagroup.com/new/wp-content/uploads/social-media-addiction.jpg"&gt;&lt;img alt="Social Media Addiction" class="alignleft size-full wp-image-7214" height="288" src="http://socialmediagroup.com/new/wp-content/uploads/social-media-addiction.jpg" title="social-media-addiction" width="432"/&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;Hofmann told the &lt;a href="http://www.guardian.co.uk/technology/2012/feb/03/twitter-resist-cigarettes-alcohol-study"&gt;Guardian&lt;/a&gt;, &amp;#8220;Desires for media may be comparatively harder to resist because of their high availability and also because it feels like it does not &amp;#8216;cost much&amp;#8217; to engage in these activities, even though one wants to resist.&amp;#8221; Hofmann noted that alcohol and cigarettes are more costly and may not be as accessible as social media and email. &amp;#8220;So, even though giving in to media desires is certainly less consequential, the frequent use may still &amp;#8216;steal&amp;#8217; a lot of people&amp;#8217;s time.&amp;#8221;&lt;/p&gt;
&lt;p&gt;&lt;img alt="Retrevo Stats" class="size-full wp-image-7216 alignright" height="344" src="http://socialmediagroup.com/new/wp-content/uploads/gadgetology_031510_chart4.jpg" title="gadgetology_031510_chart4" width="375"/&gt;&lt;/p&gt;
&lt;p&gt;Sure, we’ve all checked our Facebook notifications or Twitter feeds at inopportune (or sometimes inappropriate) times, and answering a text over dinner is becoming less and less of a faux pas (debatable). Some people even have Foursquare venues set up for their beds—not surprising considering a 2010&amp;#160;&lt;a href="http://www.retrevo.com/content/blog/2010/03/social-media-new-addiction%3F"&gt;study&lt;/a&gt; found 28% of respondents said they update Facebook/Twitter before they even get out of bed.&lt;/p&gt;
&lt;p&gt;Marla Bartoi, Ph.D., is a professor who teaches clinical psychology at WSU; her research interests include cognitive behavioral treatment of anxiety disorders and depression and substance abuse treatment. She was recently asked to respond to a &lt;a href="http://thesouthend.wayne.edu/index.php/article/2011/10/social_networking_addiction_meets_denial"&gt;similar study&lt;/a&gt; on social media addiction and noted that MRI screenings have shown that some people are more prone to addictions depending on their brain chemistry. Other factors such as genetics can also factor into the likelihood of addiction, she said. According to Bartoi, addiction to social networking is possible, but it’s not something that she believes everybody is addicted to or will become addicted to.&lt;/p&gt;
&lt;p&gt;So if brain chemistry and genetics play a role in this, maybe I’m safe. Then again, taking a quick look at my most recent apps: HootSuite, Instagram, Pinterest, Facebook and Foursquare are my top hits. Brings to mind a certain Simpsons episode, no Twitter and no Facebook make Karly go something something?&lt;/p&gt;
&lt;p&gt;&lt;a href="http://socialmediagroup.com/new/wp-content/uploads/karlynoSM1.jpg"&gt;&lt;img class="alignnone size-full wp-image-7225" height="236" src="http://socialmediagroup.com/new/wp-content/uploads/karlynoSM1.jpg" title="karlynoSM" width="491"/&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;So is social media really an addiction? Technically social networking isn’t a new phenomena, it’s just another form of communicating.  If you think about it as communication - would we go as far as saying someone is addicted to writing post-it notes or talking on the phone? If this is about consumption rather than communication, why are we worried about people being addicted to the internet/social media and not to newspapers or books? There could certainly be similar addictive behavior patterns. Maybe it&amp;#8217;s neither, and it&amp;#8217;s merely about instant gratification.&lt;/p&gt;
&lt;p&gt;Whatever the reason, let’s try not to fear new technologies. We have a long history of concern over technological advances, from the old days of fearing the printing press and the radio (yes, &lt;a href="http://www.slate.com/articles/health_and_science/science/2010/02/dont_touch_that_dial.html"&gt;really&lt;/a&gt;) to today&amp;#8217;s social media zombies. What do you think?  Is the worry about social media addiction really just a worry about new technologies?&lt;/p&gt;
&lt;p&gt;*This was originally posted on the SMG blog &lt;a href="http://socialmediagroup.com/2012/02/09/karly-im-addict/" title="SMG - My Name is Karly and I'm an Addict"&gt;here&lt;/a&gt;.*&lt;/p&gt;</description><link>http://topshelph.tumblr.com/post/17388769744</link><guid>http://topshelph.tumblr.com/post/17388769744</guid><pubDate>Fri, 10 Feb 2012 17:11:53 -0500</pubDate><category>social media</category><category>addiction</category><category>twitter</category><category>facebook</category><category>simpsons</category><category>social media group</category><category>social networking</category><category>study</category></item><item><title>Twitter is Just One Piece of the Influencer Puzzle</title><description>&lt;p&gt;&lt;span&gt; &lt;/span&gt;&lt;em&gt;Reposting my blog from today, published on &lt;a href="http://socialmediagroup.com/2012/01/18/twitter-piece-influencer-puzzle/" title="http://socialmediagroup.com/2012/01/18/twitter-piece-influencer-puzzle/"&gt;socialmediagroup.com&lt;/a&gt;.&lt;/em&gt;&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&lt;img align="right" alt="social media group" class="size-medium wp-image-5595 align=right" height="295" src="http://socialmediagroup.com/new/wp-content/uploads/Twitter-Famous-TOP.jpg" width="159"/&gt;&lt;/p&gt;
&lt;p&gt;If you’re a regular SNL watcher you would have seen this past weekend’s ‘You Can Do Anything’ skit, poking fun at “the incredibly high self esteem of the YouTube Generation.” They featured bloggers, an independent filmmaker, a popular tweeter and a YouTube personality in the skit. You can watch the entire skit below. (Our Canadian readers may not be able to view the video, I&amp;#8217;m sure they&amp;#8217;re savvy enough to find a screener online though :))&lt;/p&gt;
&lt;p&gt;This quote says it all:&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;Roger Knight (Independent Film-maker):&lt;/em&gt;&lt;/strong&gt;&lt;em&gt; Tell us about yourself&lt;br/&gt;&lt;/em&gt;&lt;strong&gt;&lt;em&gt;Taylor Dawn (Popular Twitter Personality):&lt;/em&gt;&lt;/strong&gt;&lt;em&gt; Well, I’m what you would call Twitter Famous&lt;/em&gt;&lt;strong&gt;&lt;em&gt;&lt;img align="right" alt="Creative Commons License" src="http://i.creativecommons.org/l/by-nc-nd/3.0/80x15.png"/&gt;Roger Knight:&lt;/em&gt;&lt;/strong&gt;&lt;em&gt; Which means?&lt;br/&gt;&lt;/em&gt;&lt;strong&gt;&lt;em&gt;Taylor Dawn:&lt;/em&gt;&lt;/strong&gt;&lt;em&gt; Not famous.&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;iframe frameborder="0" height="358" id="NBC Video Widget" src="http://www.nbc.com/assets/video/widget/widget.html?vid=1379100" width="528"&gt;&lt;/iframe&gt;&lt;/p&gt;
&lt;p&gt;Admittedly I did get a few chuckles out of it, but it made me think about how online influence is perceived not only to us in ‘the biz’ but to the general public, and how brands and agencies alike need to ensure they’re aligning with the right influencer partners when executing earned media campaigns.&lt;/p&gt;
&lt;p&gt;Mark Schaefer wrote a post in March of last year about how important Twitter influence is (as it pertains to Klout score) and he basically told us there is little true influence on Twitter.&lt;/p&gt;
&lt;p&gt;But wait, don’t freak out! That 2012 influencer campaign your client just approved isn’t about to fall apart. Twitter is just one (albeit integral) piece of the entire digital influence puzzle. Marketers should be looking at the whole picture when identifying influencers for campaign partnerships. What does that mean? It means Twitter, Facebook and most importantly – blogs.&lt;/p&gt;
&lt;p&gt;A successful digital influencer campaign starts with top-notch high quality earned content—content that lives on the blog. Facebook and Twitter are both extremely important to amplifying that content and driving awareness, but it starts with the blog.&lt;/p&gt;
&lt;p&gt;BlogHer&amp;#8217;s April &lt;a href="http://www.brafton.com/news/study-blog-marketing-impacts-purchase-decisions-800486825"&gt;&lt;strong&gt;2011 Social Media Matters&lt;/strong&gt;&lt;/a&gt; report found that both blog readership and social media use are on the rise in the United States. BlogHer reported 40 percent of online Americans surveys said they read blogs (up from 37 percent in 2010).&lt;/p&gt;
&lt;p&gt;&lt;img alt="BlogHer 2011 Social Media Matters" class="size-medium wp-image-5595 align=" height="600" src="http://socialmediagroup.com/new/wp-content/uploads/Twitter-Famous-CHART1-v2.jpg" width="529"/&gt;&lt;a href="http://creativecommons.org/licenses/by-nc-nd/3.0/" rel="license"&gt;&lt;img alt="Creative Commons License" src="http://i.creativecommons.org/l/by-nc-nd/3.0/80x15.png"/&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;In May 2011,&lt;/strong&gt;&lt;a href="http://www.emarketer.com/blog/index.php/tag/number-of-people-who-read-blogs/"&gt;&lt;strong&gt;eMarketer estimated&lt;/strong&gt;&lt;/a&gt;the number of blog readers in the US would reach 122.6 million in 2011, representing 53.5% of internet users. Furthermore, they expect that number to reach 150.4 million by 2014, representing a whopping 60% of internet users.&lt;/p&gt;
&lt;p&gt;&lt;img alt="social media group" class="size-medium wp-image-5595 align=" height="600" src="http://socialmediagroup.com/new/wp-content/uploads/Twitter-Famous-CHART2.jpg" width="529"/&gt;&lt;a href="http://creativecommons.org/licenses/by-nc-nd/3.0/" rel="license"&gt;&lt;img alt="Creative Commons License" src="http://i.creativecommons.org/l/by-nc-nd/3.0/80x15.png"/&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;Okay, okay, blogs are important. We get it, right? So how do we identify the right bloggers/influencers who will provide high quality content and increased reach through their social properties? Do your research.&lt;/p&gt;
&lt;p&gt;Facebook Likes, Twitter followers and a high Klout score does not guarantee quality content or awesome ROI. It merely provides a benchmark for potential impressions and if the content isn’t good, the impressions won’t help. Influencers need to be able to offer companies and brands something of value in return for what they’re getting. For starters, they need to have awesome social media marketing skills, and know the &lt;a href="http://www.ftc.gov/opa/2009/10/endortest.shtm"&gt;rules&lt;/a&gt; of professional blogging inside and out.&lt;/p&gt;
&lt;p&gt;Here are a few other rules of thumb:&lt;/p&gt;
&lt;ol&gt;&lt;li&gt;What does their blog look like? Is it aesthetically pleasing to the eye? Does it look professional?&lt;/li&gt;
&lt;li&gt;How active is the person? Do they blog daily? Weekly? Monthly? (Hopefully not annually!)&lt;/li&gt;
&lt;li&gt;How engaged is their audience? Do you see the potential influencer engaging in conversation on their blog comments and/or Facebook and Twitter? Do they provide additional value to their readers through these conversations?&lt;/li&gt;
&lt;li&gt;How relevant to their market is their content? Is your tech blogger writing about the new oatmeal recipe he’s trying?&lt;/li&gt;
&lt;li&gt;Have they worked with competitors in the past? This is a big one. Be sure to inquire about potential conflict of interest, even if it was years ago – you need to be made aware.&lt;/li&gt;
&lt;/ol&gt;&lt;p&gt;You &lt;strong&gt;&lt;em&gt;should&lt;/em&gt;&lt;/strong&gt; have an evaluation system in place when it comes to identifying the perfect influencer(s) for your campaign. We use SMG Rank™ (SMG’s proprietary influencer identification and ranking methodology) when determining appropriate influencers for our client campaigns. It’s a pretty awesome secret sauce of metrics…not to toot our own horn ;)&lt;/p&gt;
&lt;p&gt;So would Taylor Dawn, the SNL Twitter personality, make a good influencer? Not if his only claim to fame is a large Twitter following and his budding songwriting career.  Remember, when it comes to choosing influencers for your earned campaigns, look past the Klout score, Facebook Likes and follower count to see what they’re&lt;strong&gt;&lt;em&gt;really&lt;/em&gt;&lt;/strong&gt; made of before you pitch.&lt;/p&gt;
&lt;/div&gt;</description><link>http://topshelph.tumblr.com/post/16077442023</link><guid>http://topshelph.tumblr.com/post/16077442023</guid><pubDate>Wed, 18 Jan 2012 16:37:00 -0500</pubDate><category>blogger</category><category>facebook</category><category>influencer</category><category>influencer relations</category><category>snl</category><category>social</category><category>twitter</category><category>youtube</category><category>smg</category><category>social media group</category></item><item><title>Reposting a few great blog posts from SMG</title><description>&lt;p&gt;If you don&amp;#8217;t follow the Social Media Group blog, you should. Here&amp;#8217;s a taste of what you&amp;#8217;re missing. You get one paragraph here, clickthru for the rest :)&lt;/p&gt;

&lt;p&gt;&lt;a href="http://socialmediagroup.com/2012/01/11/digital-governance-wrong/"&gt;&lt;img src="http://media.tumblr.com/tumblr_lxnvqfLR261qzx2gx.png"/&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;Follow Maggie on &lt;a href="http://www.twitter.com/maggiefox" title="@maggiefox"&gt;Twitter&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;a href="http://socialmediagroup.com/2012/01/11/5-ways-mobilize-communities-social-good/"&gt;&lt;img src="http://media.tumblr.com/tumblr_lxnvqoeiMT1qzx2gx.png"/&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;Follow Michelle on &lt;a href="http://www.twitter.com/mmccudden1" title="@mmccudden1"&gt;Twitter&lt;/a&gt;.&lt;/p&gt;</description><link>http://topshelph.tumblr.com/post/15698461320</link><guid>http://topshelph.tumblr.com/post/15698461320</guid><pubDate>Wed, 11 Jan 2012 20:22:45 -0500</pubDate><category>social media group</category><category>smg</category><category>digital governance</category><category>social good</category></item><item><title>tamyemma:

“This infographic, created by Craigslist founder...</title><description>&lt;img src="http://24.media.tumblr.com/tumblr_lucjerdL6C1qbbm6to1_r1_500.png"/&gt;&lt;br/&gt;&lt;br/&gt;&lt;p&gt;&lt;a class="tumblr_blog" href="http://tamyemma.tumblr.com/post/12512547639/this-infographic-created-by-craigslist-founder"&gt;tamyemma&lt;/a&gt;:&lt;/p&gt;
&lt;blockquote&gt;
&lt;p&gt;&lt;span&gt;“This infographic, created by &lt;a href="http://mashable.com/follow/topics/craigslist/"&gt;Craigslist&lt;/a&gt; founder Craig Newmark’s non-profit craigconnects, examines the impact of &lt;a href="http://mashable.com/follow/topics/facebook/"&gt;Facebook&lt;/a&gt; and &lt;a href="http://mashable.com/tag/twitter/"&gt;Twitter&lt;/a&gt; activity across seven types of causes — animal, children, cultural, disaster relief, environment, health, veterans/military and women” - mashable.com&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;So what did they find? &lt;span&gt;The most talkative organizations are for animal causes. Veterans get no love. Disaster relief organizations have the most engaged followings. And, although &lt;/span&gt;&lt;span&gt;&lt;a href="http://mashable.com/2011/09/22/women-social-network/"&gt;women dominate social networking&lt;/a&gt;, w&lt;/span&gt;&lt;span&gt;omen’s causes are still among the least talked about. &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://mashable.com/2011/11/07/non-profits-social-media/"&gt;Click here to see the full infographic&lt;/a&gt;&lt;span&gt;. &lt;/span&gt;&lt;/p&gt;
&lt;/blockquote&gt;</description><link>http://topshelph.tumblr.com/post/14673564855</link><guid>http://topshelph.tumblr.com/post/14673564855</guid><pubDate>Fri, 23 Dec 2011 11:22:16 -0500</pubDate><category>infographic</category><category>social media</category><category>nonprofit</category></item><item><title>Personal Information Online: How Much is Too Much?</title><description>&lt;p&gt;&lt;span&gt;
&lt;div&gt;
&lt;div class="mceTemp"&gt;&lt;a href="http://socialmediagroup.com/new/wp-content/uploads/Screem-mock-up-Top.jpg"&gt;&lt;br/&gt;&lt;img alt="Call Me, Bro" class="size-full wp-image-6118" height="223" src="http://socialmediagroup.com/new/wp-content/uploads/Screem-mock-up-Top.jpg" title="Call Me, Bro" width="526"/&gt;&lt;/a&gt;&lt;a href="http://creativecommons.org/licenses/by-nc-nd/3.0/" rel="license"&gt;&lt;img alt="Creative Commons License" src="http://i.creativecommons.org/l/by-nc-nd/3.0/80x15.png"/&gt;&lt;/a&gt;Charlie Sheen&amp;#8217;s Infamous Tweet&lt;/div&gt;
&lt;p&gt;Have you ever posted something on Facebook or Twitter and felt immediate regret? Scrambling to delete something that truly cannot be undone? You’re not alone.&lt;/p&gt;
&lt;p&gt;From &lt;a href="http://www.digitaltrends.com/social-media/oops-charlie-sheen-accidentally-tweets-his-phone-number-to-5-5m-followers/"&gt;Charlie Sheen&lt;/a&gt; tweeting his phone number, to &lt;a href="http://www.vanityfair.com/online/daily/2011/05/anthony-weiners-twitter-scandal-new-york-congressman-claims-account-was-hacked"&gt;Anthony Weiner&lt;/a&gt; tweeting a questionable private picture, down to the recent tweet from New York Times&amp;#8217; &lt;a href="http://www.poynter.org/latest-news/mediawire/155998/brian-stelter-accidentally-tweets-tip-about-amanpour-leaving-this-week/"&gt;Brian Stelter&lt;/a&gt; leaking news of Christiane Amanpour departing as host of ABC’s “This Week.”&lt;/p&gt;
&lt;p&gt;You know as well as I do that it’s not just the celebrities who have been getting themselves into social media hot water. I’ve seen people post the most ridiculous updates to their feeds, like the handful of Vancouver rioters posting Facebook updates bragging about the damage they’d done.  For a real head-shaker, type “I lost my phone” in your Facebook search bar and see how many people are publicly posting their contact details.&lt;/p&gt;
&lt;div class="mceTemp"&gt;&lt;a href="http://socialmediagroup.com/new/wp-content/uploads/Blur-FB1.jpg"&gt;&lt;img alt="Facebook Privacy Fail" class="title= " height="172" src="http://socialmediagroup.com/new/wp-content/uploads/Blur-FB1.jpg" width="528"/&gt;&lt;/a&gt;(No one was harmed during the faking of this FB status.)&lt;/div&gt;
&lt;p&gt;Recently, a friend mistakenly tweeted his credit card number and expiry date. This happened because his tweets are delivered to his iPhone in the same format as text messages, so he thought he was sending an SMS. Interestingly, he noted a few new followers (within minutes), one of which was a self-proclaimed hacker according to his bio. Yikes!&lt;/p&gt;
&lt;p&gt;I once saw someone post that social media was like a needy girlfriend: “Facebook asks me what I’m thinking, Twitter asks me what I’m doing and Foursquare asks me where I am.” It’s funny, but does sharing your likes, interests and whereabouts present you as an easy target to cyber criminals? A recent &lt;a href="http://www.consumerreports.org/cro/magazine-archive/2011/june/electronics-computers/state-of-the-net/online-exposure/index.htm"&gt;survey&lt;/a&gt; cited 15% of respondents admitting to posting their current location or travel plans, 34% their full birth date and 21% had posted their children’s names and one in five said they hadn’t used Facebook’s privacy controls.&lt;/p&gt;
&lt;div class="mceTemp"&gt;&lt;a href="http://socialmediagroup.com/new/wp-content/uploads/Charlie-info-Revised.jpg"&gt;&lt;img class="alignnone size-full wp-image-6167" height="809" src="http://socialmediagroup.com/new/wp-content/uploads/Charlie-info-Revised.jpg" title="Web" width="527"/&gt;&lt;/a&gt;&lt;a href="http://creativecommons.org/licenses/by-nc-nd/3.0/" rel="license"&gt;&lt;img alt="Creative Commons License" src="http://i.creativecommons.org/l/by-nc-nd/3.0/80x15.png"/&gt;&lt;/a&gt;SMG&amp;#8217;s Online Security Bad Habits&lt;/div&gt;
&lt;p&gt;In 2010, &lt;a href="http://www.consumerreports.org/cro/magazine-archive/2010/june/electronics-computers/social-insecurity/overview/index.htm"&gt;Consumer Reports estimated&lt;/a&gt; that cybercrime cost American consumers $4.5 billion over two years. A few things to keep in mind when it comes to protecting yourself:&lt;/p&gt;
&lt;ul&gt;&lt;li&gt;Don’t use your full birth date in your profile (Or, if you do – utilize privacy settings to make sure it’s only available to those you want to see it)&lt;/li&gt;
&lt;li&gt;Utilize privacy controls (This applies to Facebook, Twitter, Google+, whatever network you’re using)&lt;/li&gt;
&lt;li&gt;Post your child&amp;#8217;s name in a caption&lt;/li&gt;
&lt;li&gt;Don’t broadcast you’ll be out of town (Unless following it up with ‘And _______ is taking care of my place!’)&lt;/li&gt;
&lt;li&gt;Leverage Facebook Lists to control who sees what and when. I like to use them for industry-specific posts to avoid my mom replying with “What’s a Foursquare?”&lt;/li&gt;
&lt;li&gt;Do a good ol’ Facebook friend clean-up. With 23% of Facebook users admitting they didn’t know some of their “friends” well enough to feel completely comfortable about their own or their family&amp;#8217;s security or safety and 6% admitting to having a friend who made them uneasy about those things, this is a commonsense way to protect yourself.&lt;/li&gt;
&lt;li&gt;Use a strong password&lt;/li&gt;
&lt;/ul&gt;&lt;p&gt;Let’s talk about passwords for a minute. Is yours painfully obvious? Does it include the name of your partner, child or pet? If so, give yourself a shake! You likely don’t use your birth date as your banking PIN, so why do it online? According to &lt;a href="http://pressroom.consumerreports.org/pressroom/2011/12/people-who-use-the-same-password-for-many-accounts-take-a-big-riskyonkers-ny-strong-passwords-should-contain-at-least-ei.html"&gt;Consumer Reports&lt;/a&gt;, 75% of Americans don’t use the strongest kind of passwords for their most sensitive accounts. Here’s some more food for thought: 32% of respondents used a personal reference in their passwords, 29% store passwords on a list they carry with them, near their computer, or in an insecure file on their tablet or mobile device and almost 20% used the same password for more than five accounts.&lt;/p&gt;
&lt;p&gt;Password 101: Strong passwords should contain at least eight characters and have a combination of upper and lowercase letters, a numeral and a special character.&lt;/p&gt;
&lt;p&gt;The inadvertent posting of non-sensitive personal information may seem innocent but there is a dark side to sharing your interests, location, and even favourite local pub. Studies have shown that we’re not choosing the best passwords, and the likes of Charlie Sheen, Anthony Weiner and New York Times’ Brian Stelter have proven anyone can make a bad social media move.&lt;/p&gt;
&lt;p&gt;Millions of people worldwide are constantly sharing personal and private information with friends (and strangers) on social networks. Think before you tweet and be smart about what you’re sharing.&lt;/p&gt;
&lt;p&gt;&lt;em&gt;(This post was originally published on &lt;a href="http://socialmediagroup.com/2011/12/21/online-privacy/"&gt;SMG&amp;#8217;s blog&lt;/a&gt;)&lt;/em&gt;&lt;/p&gt;
&lt;/div&gt;
&lt;/span&gt;&lt;/p&gt;</description><link>http://topshelph.tumblr.com/post/14566038567</link><guid>http://topshelph.tumblr.com/post/14566038567</guid><pubDate>Wed, 21 Dec 2011 11:10:01 -0500</pubDate><category>social media</category><category>privacy</category><category>facebook</category><category>twitter</category><category>charlie sheen</category><category>anthony weiner</category><category>brian stelter</category><category>Christiane Amanpour</category><category>passwords</category></item><item><title>You posted your Visa # on Twitter?!</title><description>&lt;p&gt;A friend recently (mistakenly) posted a credit card number on twitter. It&amp;#8217;s a long story but it had something to do with the tweet looking like an sms message on his iPhone - and off it went. I&amp;#8217;ve been inspired to write a blog about it. &lt;/p&gt;
&lt;p&gt;A few interesting things followed the fated tweet (which shall remain private until I post my final blog) but it&amp;#8217;s intrigued me to gather stories and do some investigation. &lt;/p&gt;
&lt;p&gt;That said, if you have a story or know someone who does please comment on this post and/or reply (and SHARE!) my short survey &lt;a href="http://www.surveymonkey.com/s/FWV9BY7"&gt;here&lt;/a&gt;. &lt;/p&gt;
&lt;p&gt;Thank you in advance everyone!&lt;/p&gt;</description><link>http://topshelph.tumblr.com/post/13638087836</link><guid>http://topshelph.tumblr.com/post/13638087836</guid><pubDate>Fri, 02 Dec 2011 12:04:34 -0500</pubDate><category>fraud</category><category>social media</category><category>identity theft</category><category>twitter</category><category>facebook</category><category>survey</category></item><item><title>Community Manager? What's that?</title><description>&lt;p&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;div&gt;&lt;/div&gt;
&lt;p&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;Community management is a hot topic in social. In fact, there are &lt;a href="http://www.linkedin.com/search/fpsearch?keywords=community+management&amp;amp;title=community+manager&amp;amp;currentTitle=CP&amp;amp;searchLocationType=Y&amp;amp;keepFacets=keepFacets&amp;amp;page_num=1&amp;amp;pplSearchOrigin=ADVS&amp;amp;viewCriteria=1&amp;amp;sortCriteria=R&amp;amp;redir=redir"&gt;48,258 people&lt;/a&gt; who list Community Manager as a title or Community Management as a keyword on LinkedIn.&lt;/p&gt;

&lt;p&gt;So it’s a hot space – I know this because I work with clients everyday supporting community management. I’ve got a bird’s eye view, so here goes my rant about what is a community manager.&lt;/p&gt;
&lt;p&gt;Community managers have been around for years. Really, people have been managing digital communities in some form or another since the dawn of message boards and chat rooms. Not until the mass adoption of Facebook, Twitter and the like has it become a defined profession – and rightly so.&lt;/p&gt;
&lt;p&gt;&lt;img align="right" alt="community management" class="size-medium wp-image-5595 align=" height="144" src="http://socialmediagroup.com/new/wp-content/uploads/einstein-300x200.jpg" width="216"/&gt;&lt;/p&gt;
&lt;p&gt;An active social media program in an organization disrupts traditional departments and silos. No one feels this more acutely than the community manager. Everybody (and their dog) has their own definition of what a community manager does because there are a number of demands and responsibilities that fall within the community management title.&lt;/p&gt;
&lt;p&gt;According to the Community Management Round Table (in their &lt;a href="http://www.slideshare.net/rhappe/the-2011-state-of-community-management"&gt;State of Community Management 2011&lt;/a&gt; report), the top attributes of a Community Manager are “The desire to be helpful, someone who is concise and credible, a sense of humor, curiosity, fearlessness, influential, persuasive, diplomatic, patient and mature. The expertise required for the role of community manager is strategic business acumen combined with exceptional communication and people skills.”&lt;/p&gt;
&lt;p&gt;What do I think?  A community manager is a passionate strategic thinker who is a content creator and a moderator, a listener and informer. Essentially, it is someone who encourages conversation and engagement around a product, brand, issue or cause. I asked my Twitter and Facebook networks to tell me their definition of a community manager. As expected, quite varied:&lt;/p&gt;
&lt;ul&gt;&lt;li&gt;@&lt;a href="http://twitter.com/#!/jeremywaite/status/127037765601857537"&gt;jeremywaite&lt;/a&gt;: A community manager should be in-house. No one else will be as passionate about your brand&lt;/li&gt;
&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;@&lt;a href="http://twitter.com/#!/Sparkle_Media/status/127573220260970498"&gt;Sparkle_Media&lt;/a&gt;: in-house community management is a goal: a person/role to add to client team; interim &amp;amp; freelance CM&amp;#8217;s can add bandwidth&lt;/li&gt;
&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;@&lt;a href="http://twitter.com/#!/nav_een/status/127041176632172545"&gt;nav_een&lt;/a&gt;: CM should be patient, thick-skinned, creative, wordsmith. I agree with @sparkle_agency that CM should be in-house.&lt;/li&gt;
&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;@&lt;a href="http://www.twitter.com/heyneil"&gt;heyneil&lt;/a&gt;: The catalyst for conversation in brand social spaces, the moderator of objectionable content and the person who escalates questions or issues to appropriate people within the organization. Also, the person who filters the brand team&amp;#8217;s request for activity in the social spaces using best practices.&lt;/li&gt;
&lt;/ul&gt;&lt;p&gt;There’s so much juicy stuff in those comments from folks in my network. What’s your take? Is Community Manager a profession that’s here to stay or just a trendy job title for something else? When should (could) Community Management be outsourced?&lt;/p&gt;
&lt;p&gt;&lt;em&gt;This post was originally published on &lt;a href="http://socialmediagroup.com/2011/11/21/community-manager/"&gt;SMG&amp;#8217;s blog 11/21/11&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;
&lt;/div&gt;</description><link>http://topshelph.tumblr.com/post/13634393729</link><guid>http://topshelph.tumblr.com/post/13634393729</guid><pubDate>Fri, 02 Dec 2011 09:43:00 -0500</pubDate><category>community</category><category>community management</category><category>community manager</category><category>facebook</category><category>social media</category><category>twitter</category><category>social media group</category><category>smg</category></item><item><title>Secret Whitelist Protects Top Facebook Page Management Tools From Engagement-Reducing Post Consolidation  </title><description>&lt;p&gt;A quick update to the &lt;a href="http://topshelph.tumblr.com/post/9916318212/applum-study"&gt;blog I posted&lt;/a&gt; about the recent study on third party APIs being punished by Facebook.&lt;/p&gt;
&lt;p&gt;I just saw this posted on &amp;#8216;Inside Facebook&amp;#8217; regarding a secret whitelist of companies that are exempt from this and are essentially protected:&lt;/p&gt;
&lt;blockquote&gt;
&lt;p&gt;&lt;span&gt;We’ve now learned that Facebook maintains a secret whitelist of companies that are exempt from having content posted through their publishers consolidated across different Pages and clients. This protects them from a reduction in news feed impressions. The whitelist includes some top enterprise Page management tools from the Preferred Developer Consultant program including Buddy Media, Vitrue, Involver, Context Optional and Syncapse.&lt;/span&gt;&lt;/p&gt;
&lt;/blockquote&gt;
&lt;p&gt;&lt;span&gt;Take a read when you have a minute: &lt;/span&gt;&lt;span&gt;&lt;a href="http://www.insidefacebook.com/2011/09/09/consolidation-whitelist-threaded-collapsed/?utm_source=feedburner&amp;amp;utm_medium=feed&amp;amp;utm_campaign=Feed%3A+InsideFacebook+%28Inside+Facebook%29"&gt;&lt;span&gt;Secret Whitelist Protects Top Facebook Page Management Tools From Engagement-Reducing Post Consolidatio&lt;/span&gt;n&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;
&lt;!--[if gte mso 9]&gt;&lt;xml&gt; &lt;o:OfficeDocumentSettings&gt; &lt;o:AllowPNG /&gt; &lt;/o:OfficeDocumentSettings&gt; &lt;/xml&gt;&lt;![endif]--&gt;&lt;!--[if gte mso 9]&gt;&lt;xml&gt; &lt;w:WordDocument&gt; &lt;w:Zoom&gt;0&lt;/w:Zoom&gt; &lt;w:TrackMoves&gt;false&lt;/w:TrackMoves&gt; &lt;w:TrackFormatting /&gt; &lt;w:PunctuationKerning /&gt; &lt;w:DrawingGridHorizontalSpacing&gt;18 pt&lt;/w:DrawingGridHorizontalSpacing&gt; &lt;w:DrawingGridVerticalSpacing&gt;18 pt&lt;/w:DrawingGridVerticalSpacing&gt; &lt;w:DisplayHorizontalDrawingGridEvery&gt;0&lt;/w:DisplayHorizontalDrawingGridEvery&gt; &lt;w:DisplayVerticalDrawingGridEvery&gt;0&lt;/w:DisplayVerticalDrawingGridEvery&gt; &lt;w:ValidateAgainstSchemas /&gt; &lt;w:SaveIfXMLInvalid&gt;false&lt;/w:SaveIfXMLInvalid&gt; &lt;w:IgnoreMixedContent&gt;false&lt;/w:IgnoreMixedContent&gt; &lt;w:AlwaysShowPlaceholderText&gt;false&lt;/w:AlwaysShowPlaceholderText&gt; &lt;w:Compatibility&gt; &lt;w:BreakWrappedTables /&gt; &lt;w:DontGrowAutofit /&gt; &lt;w:DontAutofitConstrainedTables /&gt; &lt;w:DontVertAlignInTxbx /&gt; &lt;/w:Compatibility&gt; &lt;/w:WordDocument&gt; &lt;/xml&gt;&lt;![endif]--&gt;&lt;!--[if gte mso 9]&gt;&lt;xml&gt; &lt;w:LatentStyles DefLockedState="false" LatentStyleCount="276"&gt; &lt;/w:LatentStyles&gt; &lt;/xml&gt;&lt;![endif]--&gt; &lt;!--[if gte mso 10]&gt; &lt;mce:style&gt;&lt;!   /* Style Definitions */ table.MsoNormalTable 	{mso-style-name:"Table Normal"; 	mso-tstyle-rowband-size:0; 	mso-tstyle-colband-size:0; 	mso-style-noshow:yes; 	mso-style-parent:""; 	mso-padding-alt:0in 5.4pt 0in 5.4pt; 	mso-para-margin:0in; 	mso-para-margin-bottom:.0001pt; 	mso-pagination:widow-orphan; 	font-size:12.0pt; 	font-family:"Times New Roman"; 	mso-ascii-font-family:Cambria; 	mso-ascii-theme-font:minor-latin; 	mso-hansi-font-family:Cambria; 	mso-hansi-theme-font:minor-latin;} --&gt; &lt;!--[endif] --&gt; &lt;!--StartFragment--&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;!--EndFragment--&gt;</description><link>http://topshelph.tumblr.com/post/9993522915</link><guid>http://topshelph.tumblr.com/post/9993522915</guid><pubDate>Fri, 09 Sep 2011 09:16:00 -0400</pubDate><category>facebook</category><category>api</category><category>whitelist</category><category>study</category><category>report</category></item><item><title>So very good.</title><description>&lt;img src="http://25.media.tumblr.com/tumblr_lr6uvtcEIM1qzzw5do1_500.jpg"/&gt;&lt;br/&gt;&lt;br/&gt;&lt;p&gt;So very good.&lt;/p&gt;</description><link>http://topshelph.tumblr.com/post/9955814849</link><guid>http://topshelph.tumblr.com/post/9955814849</guid><pubDate>Thu, 08 Sep 2011 09:20:39 -0400</pubDate></item><item><title>Study: Auto-Posting to Facebook Decreases Likes and Comments by 70%</title><description>&lt;p&gt;&lt;span&gt;I just came across this &lt;a href="http://edgerankchecker.com/blog/2011/09/does-using-hootsuite-kill-your-edgerank/"&gt;Applum/EdgeRank Checker&lt;span&gt; study &lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;span&gt;which reports an astonishing 70% less Likes and comments on brand pages that are using third party platforms for posting their Facebook updates. Why? Applum says Facebook Penalizes 3rd Party API’s EdgeRank and Collapses 3rd Party API Updates. Apparently it’&lt;/span&gt;&lt;span&gt;s been a general consensus in the EdgeRank community that 3rd party APIs like HootSuite and TweetDeck are punished in Facebook’s EdgeRank algorithm.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;&lt;em&gt;&amp;#8220;We ran our analysis on 1,000,000+ Updates on 50,000+ Pages that influence over 1,000,000,000+ Fans. We took each individual post and analyzed the engagement (comment &amp;amp; likes) along with how many fans the Page had at the moment of updating. The result is a percentage that represents engagement per fan per post. Our sample size ranged per API, although we cut it off at the Top 10 APIs outside of Facebook.&amp;#8221;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;The study determined that compared to the engagement of posts published manually to Facebook’s web or mobile interfaces, the reduction in engagement ratios of the top third-party publishing APIs are shown in the image below.&lt;/span&gt;&lt;/p&gt;
&lt;!--EndFragment--&gt;
&lt;p&gt;&lt;a title="Enlarge" href="http://edgerankchecker.com/blog/wp-content/uploads/2011/09/ERC_APIPost_Hootsuite_Infographic.jpg"&gt;&lt;img src="http://media.tumblr.com/tumblr_lr4ll3EtxU1qzx2gx.jpg"/&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;The Facebook &amp;#8216;punishment&amp;#8217; of third party APIs was news to me, but I’m now learning of other similar reports like &lt;a href="http://www.insidefacebook.com/2011/06/22/unique-page-views/"&gt;PageLever’s study&lt;/a&gt; which &lt;/span&gt;&lt;span&gt;indicated that Facebook Pages with more fans receive fewer unique Page views per fan.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;For more on the Applum study, click &lt;a href="http://edgerankchecker.com/blog/2011/09/does-using-hootsuite-kill-your-edgerank/"&gt;here&lt;/a&gt;. &lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;!--EndFragment--&gt;</description><link>http://topshelph.tumblr.com/post/9916318212</link><guid>http://topshelph.tumblr.com/post/9916318212</guid><pubDate>Wed, 07 Sep 2011 09:06:00 -0400</pubDate><category>applum</category><category>edgerank</category><category>edgerank checker</category><category>report</category><category>study</category><category>facebook</category><category>api</category></item><item><title>Facebook: Testing, testing 1-2-3</title><description>&lt;p&gt;&lt;span&gt;I saw a few posts recently about some platform testing being done by the Facebook folks. You may have already read these, but I thought I would share it. &lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;&lt;a href="http://www.insidefacebook.com/2011/09/02/facebook-testing-translate-button-comments/"&gt;&lt;span&gt;Facebook Is Testing a “Translate” Button for Comments on Pages&lt;/span&gt;&lt;/a&gt; (Inside Facebook)&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;&lt;img src="http://www.insidefacebook.com/wp-content/uploads/2011/09/Screen-shot-2011-09-02-at-3.00.07-PM.png"/&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;So far this is happening on Pages only, but there are some screen shots surfacing from comments in languages other than your account’s current language settings that include “Translate” button next to them. If you click on the button, the comment is automatically translated to your account language. The Translate button is then replaced by “Original,” which if clicked will untranslate the comment.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span class="MsoHyperlink"&gt;&lt;span&gt;&lt;span&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span class="MsoHyperlink"&gt;&lt;span&gt;&lt;a href="http://www.allfacebook.com/facebook-tests-prompts-for-page-recommendations-2011-09"&gt;&lt;span&gt;Facebook Tests Prompts For Page Recommendations&lt;/span&gt;&lt;/a&gt; &lt;/span&gt;&lt;/span&gt;&lt;span&gt;(All Facebook)&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;&lt;span&gt; &lt;/span&gt;&lt;/span&gt; &lt;img src="http://www.allfacebook.com/wordpress/wp-content/uploads/2011/09/recommend.jpg"/&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;Apparently Facebook is testing widgets that asks users whether they’d like to write a recommendation of a page — including a popups after they’ve &lt;a href="http://www.allfacebook.com/facebook-hides-suggest-page-to-friends-feature-2011-01"&gt;&lt;span&gt;clicked the like button&lt;/span&gt;&lt;/a&gt;. &lt;/span&gt;&lt;span&gt;David Hutnik, social media specialist at&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;&lt;a href="http://www.facebook.com/photobiz?sk=wall"&gt;&lt;span&gt;PhotoBiz.com&lt;/span&gt;&lt;/a&gt; submitted these screenshots to All Facebook last week explaining that he first saw the recommendation prompt after he clicked like on a page he doesn’t administer, then proceeded to his own and discovered it also worked there — after he unliked and then reliked the page&lt;/span&gt;&lt;span&gt;.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt; &lt;/span&gt;&lt;img src="http://www.allfacebook.com/wordpress/wp-content/uploads/2011/09/recommends.png"/&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;Interesting stuff :)&lt;/span&gt;&lt;/p&gt;
&lt;!--EndFragment--&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;&lt;span&gt; &lt;!--EndFragment--&gt;&lt;/span&gt;&lt;/span&gt; &lt;!--[if gte mso 9]&gt;&lt;xml&gt; &lt;o:OfficeDocumentSettings&gt; &lt;o:AllowPNG /&gt; &lt;/o:OfficeDocumentSettings&gt; &lt;/xml&gt;&lt;![endif]--&gt;&lt;!--[if gte mso 9]&gt;&lt;xml&gt; &lt;w:WordDocument&gt; &lt;w:Zoom&gt;0&lt;/w:Zoom&gt; &lt;w:TrackMoves&gt;false&lt;/w:TrackMoves&gt; &lt;w:TrackFormatting /&gt; &lt;w:PunctuationKerning /&gt; &lt;w:DrawingGridHorizontalSpacing&gt;18 pt&lt;/w:DrawingGridHorizontalSpacing&gt; &lt;w:DrawingGridVerticalSpacing&gt;18 pt&lt;/w:DrawingGridVerticalSpacing&gt; &lt;w:DisplayHorizontalDrawingGridEvery&gt;0&lt;/w:DisplayHorizontalDrawingGridEvery&gt; &lt;w:DisplayVerticalDrawingGridEvery&gt;0&lt;/w:DisplayVerticalDrawingGridEvery&gt; &lt;w:ValidateAgainstSchemas /&gt; &lt;w:SaveIfXMLInvalid&gt;false&lt;/w:SaveIfXMLInvalid&gt; &lt;w:IgnoreMixedContent&gt;false&lt;/w:IgnoreMixedContent&gt; &lt;w:AlwaysShowPlaceholderText&gt;false&lt;/w:AlwaysShowPlaceholderText&gt; &lt;w:Compatibility&gt; &lt;w:BreakWrappedTables /&gt; &lt;w:DontGrowAutofit /&gt; &lt;w:DontAutofitConstrainedTables /&gt; &lt;w:DontVertAlignInTxbx /&gt; &lt;/w:Compatibility&gt; &lt;/w:WordDocument&gt; &lt;/xml&gt;&lt;![endif]--&gt;&lt;!--[if gte mso 9]&gt;&lt;xml&gt; &lt;w:LatentStyles DefLockedState="false" LatentStyleCount="276"&gt; &lt;/w:LatentStyles&gt; &lt;/xml&gt;&lt;![endif]--&gt; &lt;!--[if gte mso 10]&gt; &lt;mce:style&gt;&lt;!   /* Style Definitions */ table.MsoNormalTable 	{mso-style-name:"Table Normal"; 	mso-tstyle-rowband-size:0; 	mso-tstyle-colband-size:0; 	mso-style-noshow:yes; 	mso-style-parent:""; 	mso-padding-alt:0in 5.4pt 0in 5.4pt; 	mso-para-margin:0in; 	mso-para-margin-bottom:.0001pt; 	mso-pagination:widow-orphan; 	font-size:12.0pt; 	font-family:"Times New Roman"; 	mso-ascii-font-family:Cambria; 	mso-ascii-theme-font:minor-latin; 	mso-fareast-font-family:"Times New Roman"; 	mso-fareast-theme-font:minor-fareast; 	mso-hansi-font-family:Cambria; 	mso-hansi-theme-font:minor-latin;} --&gt; &lt;!--[endif] --&gt; &lt;!--StartFragment--&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;strong&gt;&lt;span&gt;&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;!--EndFragment--&gt; &lt;!--EndFragment--&gt;</description><link>http://topshelph.tumblr.com/post/9877344959</link><guid>http://topshelph.tumblr.com/post/9877344959</guid><pubDate>Tue, 06 Sep 2011 10:21:00 -0400</pubDate><category>facebook</category><category>social media</category><category>testing</category><category>language</category><category>translation</category><category>recommendations</category><category>facebook page</category><category>brand page</category></item><item><title>A little Monday night foosball with Jingles and...</title><description>&lt;img src="http://25.media.tumblr.com/tumblr_lpzyhkdxF91qf81xjo1_500.jpg"/&gt;&lt;br/&gt;&lt;br/&gt;&lt;p&gt;A little Monday night foosball with Jingles and pals. &lt;/p&gt;
&lt;p&gt;&lt;a href="http://3eleven79.tumblr.com/post/8976671053"&gt;3eleven79&lt;/a&gt;:&lt;/p&gt;
&lt;blockquote&gt;
&lt;p&gt;Foolsball! @_topshelf @joshjingles  (Taken with &lt;a href="http://instagr.am"&gt;Instagram&lt;/a&gt; at Done Right Inn)&lt;/p&gt;
&lt;/blockquote&gt;</description><link>http://topshelph.tumblr.com/post/8994486702</link><guid>http://topshelph.tumblr.com/post/8994486702</guid><pubDate>Tue, 16 Aug 2011 08:49:08 -0400</pubDate></item><item><title>Request: Travel Reading Recommendations</title><description>&lt;p&gt;Heya guys, &lt;/p&gt;
&lt;p&gt;As some of you know, I am traveling to Scotland and Amsterdam this September (yay!) and have begun searching for some good new reads. I will, of course, be traveling with my Vanity Fair (never leave home without it), however I would love a few novels in-hand as well.&lt;/p&gt;
&lt;p&gt;Please leave a comment with suggestions and links if possible! &lt;/p&gt;
&lt;p&gt;Thanks in advance :)&lt;/p&gt;
&lt;p&gt;-Karly&lt;/p&gt;
&lt;p&gt;&lt;img src="http://media.tumblr.com/tumblr_lpmamsEatW1qzx2gx.jpg"/&gt;&lt;/p&gt;</description><link>http://topshelph.tumblr.com/post/8647773634</link><guid>http://topshelph.tumblr.com/post/8647773634</guid><pubDate>Mon, 08 Aug 2011 12:18:00 -0400</pubDate><category>reading</category><category>travel</category><category>books</category><category>read</category></item><item><title>A Must-Know for Facebook Admins</title><description>&lt;p&gt;I saw this post on &lt;a href="http://www.allfacebook.com/the-biggest-facebook-fan-page-mistake-no-ssl-2011-08?utm_source=feedburner&amp;amp;utm_medium=feed&amp;amp;utm_campaign=Feed%3A+allfacebook+%28Facebook+Blog%29"&gt;All Facebook&lt;/a&gt; today regarding SSL certification and wanted to share, and add a few comments. &lt;/p&gt;
&lt;p&gt;If you work in the biz, or are a Facebook admin and you&amp;#8217;re not familiar with SSL / secured browsing, you need to get familiar - fast. You&amp;#8217;ve probably seen the message on Facebook asking if you&amp;#8217;d like to switch to secured browsing, many users have made the switch. What this means to you is, if any item on your brand/clients Facebook page is not secure - it&amp;#8217;s a non-starter.&lt;/p&gt;
&lt;p&gt;&lt;img height="239" width="470" src="http://www.allfacebook.com/wordpress/wp-content/uploads/2011/08/Image-2.jpg"/&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;As noted in the All Facebook post: If you’re an agency, go through all the tabs you have for your clients right now and check.  If you are a brand, make sure your tech team or agency is aware that you need to enable secure browsing, like what &lt;a target="_blank" href="http://www.allfacebook.com/10-critical-things-that-facebook%E2%80%99s-insights-can%E2%80%99t-tell-you-2011-07"&gt;Facebook&lt;/a&gt; is encouraging.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Setting up an SSL certification doesn&amp;#8217;t take too long, it&amp;#8217;s not really very costly depending on whether you&amp;#8217;ve got your own internal tech team or you use a vendor or partner agency. It&amp;#8217;s worth the time and money. &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Read through &lt;a href="http://www.allfacebook.com/the-biggest-facebook-fan-page-mistake-no-ssl-2011-08?utm_source=feedburner&amp;amp;utm_medium=feed&amp;amp;utm_campaign=Feed%3A+allfacebook+%28Facebook+Blog%29"&gt;this post&lt;/a&gt;, follow the steps, and brief your internal team. They&amp;#8217;ll thank you. &lt;/span&gt;&lt;/p&gt;</description><link>http://topshelph.tumblr.com/post/8514853937</link><guid>http://topshelph.tumblr.com/post/8514853937</guid><pubDate>Fri, 05 Aug 2011 10:48:42 -0400</pubDate><category>ssl</category><category>facebook</category><category>secured browsing</category><category>secured</category><category>social media</category><category>facebook admin</category><category>agency</category></item><item><title>How-to: Encourage Social Sharing among your Consumers</title><description>&lt;p&gt;When it comes to social media marketing or advertising, one of the first questions to come after a new idea is born is &amp;#8220;How do we get consumers to share this?&amp;#8221;  &lt;span&gt;Well, according to Sanjay Dholakia (CEO of &lt;a href="http://www.crowdfactory.com/"&gt;&lt;span&gt;Crowd Factory&lt;/span&gt;&lt;/a&gt;):&lt;/span&gt;&lt;/p&gt;
&lt;blockquote&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;&amp;#8220;Enabling people to share a campaign with friends is only half the battle; you’ve got to give them a compelling reason to socialize.&amp;#8221;&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;/p&gt;
&lt;/blockquote&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;He then offers up&lt;/span&gt;&lt;span&gt; &amp;#8221;&lt;a href="http://mashable.com/2011/07/12/encourage-social-sharing/"&gt;5 Ways to Encourage Customers to Share Your Content&amp;#8221;&lt;/a&gt; highlighting creative ways to motivate social sharing, offering insights on how to structure campaigns to encourage more people to share. (With examples)&lt;/span&gt;&lt;/p&gt;
&lt;ol&gt;&lt;li&gt;Increase the Payoff When People Share More&lt;/li&gt;
&lt;li&gt;Give Them Something Exclusive&lt;/li&gt;
&lt;li&gt;Appeal to Their Altruism&lt;/li&gt;
&lt;li&gt;Let Fans Help Create the Offer&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Identify, Recognize and Reward Superfans&lt;/span&gt;  &lt;/li&gt;
&lt;/ol&gt;&lt;p class="MsoNormal"&gt;&lt;span&gt;In my experience, I&amp;#8217;ve found that one of your most valuable assets can be a superfan. Recognizing and rewarding your brand ambassador is key to encourage social sharing.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;Superfans are loyal brand advocates that not only tout your praises but often step in and monitor your community on your behalf - just because. How many times have you hopped on a client&amp;#8217;s Facebook page and read a stream of conversation where one individual has answered a question, encouraged purchase or in some cases put out a fire for you? Sure they want free stuff and sometimes just like to talk, but making them feel like part of the team will almost always prove to be a win. &lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;Anywho, check out Sanjay&amp;#8217;s post &lt;a href="http://mashable.com/2011/07/12/encourage-social-sharing/"&gt;here&lt;/a&gt;. &lt;/span&gt;&lt;/p&gt;
&lt;!--EndFragment--&gt; &lt;!--EndFragment--&gt;</description><link>http://topshelph.tumblr.com/post/8042804433</link><guid>http://topshelph.tumblr.com/post/8042804433</guid><pubDate>Mon, 25 Jul 2011 10:32:00 -0400</pubDate><category>consumer</category><category>sharing</category><category>social media</category><category>social sharing</category><category>advertising</category><category>marketing</category><category>fan</category><category>superfan</category></item><item><title>Social Fundraising, Present and Future.</title><description>&lt;p&gt;As an avid supporter of The Heart &amp;amp; Stroke Foundation and VIP participant in the Becel Ride for Heart, I am dependant on social fundraising to help me meet my goals with my fundraising efforts.&lt;/p&gt;
&lt;p&gt;That said, I found this article on mashable from &lt;em&gt;&lt;span&gt;Geoff Livingston (co-founder of &lt;a href="http://zoeticamedia.com/"&gt;&lt;span&gt;Zoetica&lt;/span&gt;&lt;/a&gt;) entitled &amp;#8220;&lt;a href="http://mashable.com/2011/01/27/social-fundraising-trends/"&gt;4 Social Trends Impacting the Future of Online Fundraising&lt;/a&gt;&amp;#8221; Livingston takes a look at&lt;/span&gt;&lt;/em&gt;&lt;span&gt; how the early leaders are starting to shape the social fundraising marketplace, and some of the challenges the rise of middleware brings.&lt;/span&gt;&lt;/p&gt;
&lt;blockquote&gt;
&lt;p&gt;&lt;span&gt;While Facebook and Twitter continue to dominate the general social networking space, there is a need for middleware platforms to provide additional functionality when it comes to causes. These solutions also incorporate traditional outreach mechanisms like e-mail. &lt;a href="http://www.causes.com/"&gt;Causes&lt;/a&gt;, &lt;a href="http://www.crowdrise.com/"&gt;Crowdrise&lt;/a&gt;, &lt;a href="http://www.jumo.com/"&gt;Jumo&lt;/a&gt;, and &lt;a href="http://www.razoo.com/"&gt;Razoo&lt;/a&gt; are some of the early leaders empowering individual fundraisers, donors and non-profits with grassroots functionality.&lt;/span&gt;&lt;/p&gt;
&lt;/blockquote&gt;
&lt;p&gt;Hopefully the success of social fundraising platforms will lead to an overall growth of online donations, and donations in general. &lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span&gt;If you are interested in social fundraising and have a few minutes, I encourage you to read through the entire post. &lt;/span&gt;&lt;/p&gt;</description><link>http://topshelph.tumblr.com/post/7940438060</link><guid>http://topshelph.tumblr.com/post/7940438060</guid><pubDate>Fri, 22 Jul 2011 16:42:00 -0400</pubDate><category>Geoff Livingston</category><category>Jeffrey Wolfe</category><category>crowdrise</category><category>fundraising</category><category>mashable</category><category>social fundraising</category><category>social good</category><category>zoetica</category><category>advertising</category></item><item><title>In case you missed it, here is the Foursquare Day Toronto recap...</title><description>&lt;iframe src="http://player.vimeo.com/video/26440256?title=0&amp;byline=0&amp;portrait=0" width="400" height="300" frameborder="0"&gt;&lt;/iframe&gt;&lt;br/&gt;&lt;br/&gt;&lt;p&gt;In case you missed it, here is the Foursquare Day Toronto recap video. Thanks to all the sponsors and to &lt;a href="http://www.joshjingles.ca"&gt;Josh Ingleby&lt;/a&gt; for putting the video together!&lt;/p&gt;
&lt;p&gt;How’d he do that? Check out his Foursquare Cam Rig video &lt;a title="Foursqaure Cam Rig" href="http://vimeo.com/26381331"&gt;here&lt;/a&gt;. &lt;/p&gt;</description><link>http://topshelph.tumblr.com/post/7722759730</link><guid>http://topshelph.tumblr.com/post/7722759730</guid><pubDate>Sun, 17 Jul 2011 09:23:18 -0400</pubDate><category>foursquare</category><category>foursquare day</category><category>foursquare day toronto</category><category>toronto</category><category>video</category><category>social media</category></item></channel></rss>

